Winemakers On Fire, Issue #106

Forget Five-Star Ratings: Why Being Loved Matters More Than Being Perfect.

Greetings from Cape Town, South Africa!

In the high-stakes world of wine, we're flipping the script on what success really means. Forget chasing perfect scores and critical acclaim—this week, we're diving deep into why being "their favourite" trumps being "the best" every single time.

Wine isn't just about numbers on a page; it's about the stories we tell, the memories we create, and the connections we forge. From Cape vineyards to global cellars, we're exploring how winemakers are reimagining success by prioritising emotional resonance over technical perfection.

Get ready to challenge everything you thought you knew about wine excellence.

Let’s dive in.

Picture courtesy of Freepik.

Don’t Be the Best. Be Their Favourite.

In the high-stakes world of wine, often obsessed with scores, rankings, and the pursuit of perfection, here's a radical thought: what if being the "best" isn't the best strategy?

When I look at the most successful wine brands and personalities around the world today, I notice something fascinating. Many aren't necessarily those with the highest rating points or the most prestigious appellations. They're the ones that have carved out a special place in people's hearts. They've become favourites.

Beyond the 100-Point Pedestal

Let's be honest—the wine world has a peculiar obsession with numerical supremacy. We've created elaborate systems that reduce the poetry in a bottle to a clinical score. 92 points. 94 points. The coveted 100.

But when was the last time you chose a wine because it scored 93 rather than 91 points? When was the last time anyone did?

What we actually do is reach for bottles that speak to us personally. The wine from that small producer we met on holiday. The unexpected gem recommended by a friend. The bottle that perfectly complemented a memorable meal. The label that made us smile.

These emotional connections trump technical excellence every time. You might objectively acknowledge that a certain Bordeaux First Growth is "better" than your favourite local Pinotage, but which one brings you more joy? Which story do you prefer to tell?

The Metrics Mirage

The pursuit of being "the best" creates a dangerous mindset. It suggests there's a single, objective summit to reach. But wine, like all sensory experiences, exists in a beautifully subjective realm.

Being "the best" often means conforming to an established ideal—satisfying critics and competition judges who reward familiar patterns of "quality". It's a game with predefined rules that inevitably favours the established players.

Being "their favourite", however, opens up infinite possibilities. It invites you to find your tribe and to connect authentically with people who resonate with your particular expression.

From Gatekeepers to Gateways

For too long, the wine industry has been defined by its gatekeepers. Critics who decree what's worthy. Sommeliers who decide what's sophisticated. Old estates that determine what's legitimate.

But the future belongs to those who can be gateways instead – those who invite people in rather than keeping them out.

What if, instead of chasing another point on a critic's scale, we focused on creating moments of discovery and delight? What if we prioritised being the wine someone excitedly shares with friends rather than the one that impresses a panel of experts?

Building Favourites, Not Just Brands

So how do we shift from chasing "best" status to becoming favourites? Here are some thoughts:

  • Embrace your authentic story. People connect with genuine narratives, not technical superiority. What makes your wine uniquely yours? What's the human element behind it?

  • Create memorable experiences. A taste of your wine might last moments, but the memory of experiencing it can last decades. How can you make every touchpoint with your brand something worth remembering?

  • Listen more than you preach. Instead of telling people why your wine is the best, discover what they love about it. Their reasons might surprise you and inform your future direction.

  • Be consistent, not perfect. Favourites are reliable companions. Better to be consistently good and available than occasionally perfect but elusive.

  • Foster community. Favourites are often shared experiences. How can your wine bring people together rather than set them apart?

The Favourite Effect: Redefining Success

Here in South Africa, we understand something profound about favourites. Our winemaking history doesn't stretch back as many centuries as some European regions, but we've learnt that authenticity trumps pedigree.

The most exciting producers aren't simply mimicking Burgundy or Bordeaux in pursuit of critical acclaim. They're expressing something truthful about our soils, our climate, and our people. They're creating wines that couldn't come from anywhere else.

It’s not just the physical elements that make a wine unique, but the cultural and emotional elements too. The complete context that transforms a beverage into an experience.

The Favourite Revolution

Being someone's favourite isn't a consolation prize for not being the best. It's a fundamentally different—and I would argue superior—achievement.

The best wine can only exist once. By definition, it's singular and exclusive. But favourites can exist infinitely. There's room for countless wines to be someone's favourite for countless different reasons.

In a world where connection is increasingly rare and valuable, being a favourite means you've created something more meaningful than technical excellence. You've created a relationship.

So next time you're agonising over another vineyard technique to squeeze out another potential rating point, pause and ask yourself: would I rather be the wine that critics admire or the one that people love? The one that sits on a pedestal or the one that's empty at the end of the night because everyone wanted another glass?

Don't be the best. Be their favourite.

Because in the end, it's not the scores we remember. It's the wines that made us smile.

Should we work together?

As a visionary wine futurist and the author of Winemakers On Fire, I offer a transformative consulting service: Beyond Storytelling. Tailored to the unique needs of each client, this hands-on program delivers the insights and tools necessary to ignite a digital awakening for wineries, navigating the evolving landscape of the wine industry with confidence and ingenuity.

Start your journey with my FREE Terroir 2.0 worksheet—the groundbreaking framework that's revolutionising how wineries think about their digital presence.

Discover how Beyond Storytelling can be tailored to your unique needs. Email me at [email protected] to kickstart your winery’s digital reinvention.

Picture courtesy of The Swartland Revolution.

Diving into the stories that have been fermenting since our last newsletter...

In an industry often driven by market signals, the Swartland Revolution reminds us of marketing's true essence: creating markets, not just following them. This week, we explore how a small band of visionary winemakers transformed an overlooked region known for wheat fields and bulk wine into a globally recognised fine wine destination. Their story isn't just about exceptional winemaking—it's about category creation, collective strength, and the power of authentic vision.

As we raise our glasses to these accidental marketers who turned "meh" into "must-have", consider what lessons their bold approach holds for wine regions and producers everywhere.

Let’s raise a glass to the fortnight ahead—may it bring you brilliant wines and more conversations to share in our next edition.

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